North Alabama Educators Credit Union

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CU-ONLINE INTERNET BANKING


CU-Online now offers free mobile banking services through Mobile Money! Click HERE for info and FAQ's.


CU-Online Banking Users: If you have joint accounts that you cannot see in home banking,  please call any of our offices to have these joint accounts added to your list of home banking accounts. Please note that there may be a one-day delay on access to the joint account(s) for the first time since these joint accounts are added in the back office cycle. 


Please click the image above for CU-Online access. New users will need to select the "ENROLL" option on the linked page for the initial login.
Document
CU-Online Home Banking Guide

CU-Online Home Banking, Mobile Money, and i-Pay Bill Payment are free services. (Inactive users will be deleted from the products after 6 months of inactive use.) PLEASE NOTE that the i-Pay Bill Payment service has a separate link and is available only to members with checking accounts. Click HERE for the i-Pay Bill Payment Link.

CU-Online is now available! CU-Online is our Internet home banking product that provides 24/7 secure online access to accounts within the Credit Union. Members can now view account history, make transfers, make loan payments, view check images, and download account history into either Quicken or Microsoft Money. (The three most recent versions of Quicken are supported). E-Statements and Check Images are also available through CU-Online at no cost to the member. (Please note that e-statements history is retained within CU-Online for 6 months and check images would be available for 90-days. Members are encouraged to download or print these items if the statements or check images would be needed after the online storage timeframes. The credit union will have these items available but there would be a fee if the credit union has to provide copies.) E-Statements do require the Adobe Acrobat Reader to view the statements, click HERE for the Adobe site to download the free Adobe Reader. Mobile banking is now available through our Mobile Money service available through CU-Online home banking product. CLICK HERE for information and FAQ's on Mobile Money.

  

The full terms and conditions of CU-Online are available on the CU-Online link provided above. New users will be required to review and accept the terms of CU-Online prior to account access.

To sign up for CU-Online, either visit any branch office or utilize the new user registration available online using the CU-Online link.

PLEASE NOTE: When using CU-Online, your computer browser my prompt a warning box stating that "secure and non-secure data will be displayed, do you want to continue?". High security settings on various browsers prompt this message simply because they don't know whether a site is secure or not. CU-Online provides secure information at all times while on the CU-Online site. Please refer to the "ABOUT SECURITY" button on the bottom of the CU-Online page for security details. Members are STRONGLY encouraged to maintain anti-virus/anti-spam software on their own computers to reduce the possibility of spyware applications that could record passwords and key strokes.

To use CU-Online, you need a computer with a modem, Internet access, and a web browser that supports 128-bit encryption (such as Microsoft Internet Explorer 4.0 or above; or Netscape Navigator 3.4 or above). If you do not have a browser that supports 128-bit encryption, your browser can be updated by accessing the CU-Online link listed at the top of this page. 

IF A NEW WINDOW DOES NOT OPEN WHEN YOU CLICK THE COMPUTER IMAGE: Your internet browser is most likely blocking "pop-up" boxes. Either disable this feature while using CU-Online, or you can manually type in the CU-Online internet address  https://www.netit.financial-net.com/naecu/cgi-bin/ebs and save the address as a "favorite" on your computer setting. You can cut and paste the address listed above but please do not click on the address as it will not be open in a separate window which is required for adequate security measures.


PASSWORD RESETS: Home banking password resets can be performed by one of two methods; (1) Visit any branch office to request the reset, or (2) email a request using the email link on the CU-Online Home Banking Login page. In the email, please include your name, email address that we have on record for your home banking, telephone number, home address, and a request to reset your password. (All of these items will be listed in the contact us box after clicking the email link).

 

We cannot reset passwords over the telephone due to security concerns. The Credit Union is responsible for the safety and privacy of your funds. If your account is compromised and funds stolen, the Credit Union is responsible for that loss. Our objective is to protect your accounts and prevent unauthorized access. We thank you for your cooperation in these efforts.


 

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North Alabama Educators Credit Union